Eligible Amazon Prime members have one week left to claim payment from Amazon’s historic $2.5 billion settlement amid allegations that the online giant signed up customers for Prime without their consent and made it difficult to cancel.
Claims must be filed by July 27, 2026, and approved class settlement participants may receive up to $51.00.
In a 2023 complaint, the Federal Trade Commission (FTC) said Amazon signed up millions of customers for Prime without their knowledge and forced them to unsubscribe. The Federal Trade Commission accused Amazon of using “manipulative, coercive, or deceptive user interface design… to trick consumers into signing up for auto-renewing Prime subscriptions.”
In addition to the $1 billion in FTC fines, Amazon agreed to pay $1.5 billion to affected customers and streamline the cancellation process.
Participants who have not previously received an automatic payment have until July 27, 2026 to submit a valid claim for reimbursement.
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Amazon did not respond to a request for comment. While the company denies any wrongdoing, it said in a statement that it agreed to the large payout in September 2025 because it “allows us to move forward and focus on innovation for customers.”
Amazon Prime Settlement Summary
- Deadline: July 27, 2026
- Eligibility: Premier members from June 23, 2019 to June 23, 2025
- General calculation: $2.5 billion
- Consumer Fund: $1.5 billion
- Maximum payment: US$51
- Due date: September 2026 (estimate)
Who is eligible for Amazon Prime Settlement Payment?
Some members received automatic payments last year. At this stage, only eligible Amazon customers who have used their To receive Prime benefits 3 to 10 times in any 12 month period, you must apply.
The application window opened on January 5, 2026 and will close on July 27, 2026. To qualify, you must meet all of these criteria:
1. You are a US consumer who subscribed to Prime between June 23, 2019 and June 23, 2025.
2. You used more than 3 but less than 10 Prime benefits during the 12-month period from June 23, 2019 to June 23, 2025.
3. You accidentally registered using a disputed registration process or attempted to cancel using one of them. (The registration flows that are challenged by the FCC are the Prime universal decision page, the shipping selection page, the one-page checkout, or the Prime Video registration process.)
How do I file a claim under the Amazon Prime Settlement?
Customers who used Prime 3 to 10 times during any 12-month period may file a claim for official Amazon Prime payment site.
How to Receive an Amazon Prime Estimated Payment:
- Visit the official settlement website.
- Confirm your eligibility.
- Complete the claim form.
- Submit your application by July 27, 2026.
- Wait for your application and payment to be approved
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How much money can I get from Amazon Prime?
Of Amazon Prime’s $2.5 billion settlement, $1 billion is intended to pay a fine to the Federal Trade Commission. The remaining $1.5 billion will be divided among eligible applicants based on the total amount of Amazon Prime membership fees they paid at the time of their subscription.
Individual payments are limited to $51 per applicant.
When will Amazon send payments?
Customers eligible for automatic payments must have received them between November 12 and December 24, 2025.
Amazon has 30 days to review each claim form. Claimants approved for the second wave of payments should begin receiving their checks in September 2026, according to the Amazon Prime settlement website.
Beware of payment scams
The Federal Trade Commission has warned consumers about the prevalence of scammers exploiting news of large government settlements.
“The FTC will never contact you about this refund,” the agency said in a statement. “No one from the FTC or Amazon will ask you for money for a refund.”
If someone promises special access or guarantees a money back, the commission added, it is likely a scammer.
Unsolicited calls, text messages, or emails can be reported to the FTC. Fraud Prevention Department.
How to keep track of subscriptions
One way to manage your subscriptions and ensure you cancel those you don’t need is to use a subscription tracker, such as Rocket money. It detects and cancels unwanted subscriptions and, for an additional fee, can negotiate subscription refunds on your behalf.
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Expenses
The basic plan is free. Rocket Money Premium costs between $7 and $14 per month with a 7-day free trial. Bill reconciliation services cost between 35% and 60% savings in the first year if negotiations are successful.
Outstanding Features
Easily cancel unwanted subscriptions, track your spending and credit score, automate your savings, and get help lowering your bills. Rocket Money Premium includes additional services such as net worth tracking, credit reports and a concierge cancellation service.
Safety
Rocket Money accesses transaction data via an encrypted token, uses the Plaid API so user credentials are never stored, provides 256-bit bank-grade encryption, and hosts its servers on Amazon Web Services.
Availability
Available online, as well as in the App Store (for iOS) and Google Play (for Android).
Frequently asked questions about Amazon Prime calculation
Who is eligible for the Amazon Prime settlement payout?
Amazon users who signed up for Amazon Prime between June 23, 2019 and June 23, 2025 and unsuccessfully attempted to cancel their Prime membership may be eligible to receive payment.
Customers who started registration on Amazon’s all-in-one Prime solution page, select shipping option page, Prime Video registration process, or one-page checkout may also be eligible to participate.
How much money can I get from Amazon Prime payment?
While $1.5 billion has been set aside for claims payments, individual claimants are capped at $51. The actual amount eligible class members will receive will depend on the number of valid claims filed.
How can I keep track of what subscriptions I have?
There are several top subscription trackers with both free and paid tiers, including Rocket Money and OneMain® MyMoney. You can also keep track of your subscriptions yourself by setting reminders when your free trial is over and it’s time to renew. Creating a separate email account just for your subscriptions will help ensure that your reminders aren’t missed.
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