Home GermanyLeakage of customer data at a service provider: data security incident at a Lidl store

Leakage of customer data at a service provider: data security incident at a Lidl store

by OmarAli
Leakage of customer data at a service provider: data security incident at a Lidl store

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This article is also available in English. It was translated with technical assistance and reviewed by the editors before publication.

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There was a data security incident at discounter Lidl. The company informed affected customers about this. Unauthorized individuals were able to access the store’s customer data file and stole it. Lidl has informed the responsible data protection authority. It is unclear who is behind the attack.

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The attackers stole the greeting, first and last name, phone number, email address, date of birth and customer number of the affected customers. This will not affect email addresses, passwords, or payment information, a spokesperson told us when asked. Customer accounts were not compromised, the spokesperson continued.

Lidl data security incident

Lidl data security incident

The attack did not affect the store’s central database system, but rather the retail group’s IT service provider. It responded immediately and “took the necessary steps to fully secure IT systems again,” the spokeswoman said. The service provider also filed a criminal case.

According to the email we received, there is no evidence of data misuse. However, Lidl advises victims to remain vigilant against phishing and identity abuse.

Lidl is part of the Schwarz Group, as are cloud provider Schwarz Digits and security company XM Cyber.

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