TCS will strengthen the digital foundation of the new airport terminal, creating a next-generation guest experience that will improve airline cost efficiencies and raise the bar for international travel at JFK.
NEW YORK and MUMBAI, July 14, 2026 /PRNewswire/ — The new Terminal 1 at John F. Kennedy International Airport (JFK) has entered into a strategic partnership with Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a global leader in IT services, consulting and business solutions, to create the world’s most advanced airport experience.
As New Terminal One’s strategic technology and innovation partner, TCS will support smart, digital guest experiences at the new terminal, driving cost efficiencies for airlines and transforming international travel at JFK, the largest global gateway to the United States.
The new Terminal One is a key component of the Port Authority of New York and New Jersey’s $19 billion project to transform JFK Airport into a world-class gateway with two new terminals, two expanded and modernized terminals, a new ground transportation center and an all-new, simplified road network.
Building on its expertise in robustly managing complex systems and creating personalized and engaging guest experiences, TCS will help lay the digital foundation for the new first terminal, enhancing terminal-wide decision making for efficient airline operations and a seamless guest experience. TCS will support all terminal technology systems, including passenger processing systems, AI-powered IT operations, infrastructure management, enterprise application support and cybersecurity services.
As part of the partnership, TCS will help develop airport operations and next-generation guest experiences spanning digital infrastructure, AI-enabled IT operations and innovation initiatives. Developed using TCS Cognix™ and ignio™ solutions, these solutions will provide New Terminal One and its partner airlines with end-to-end visibility and proactive management of key components of the guest experience – from passenger handling and baggage handling to terminal security. This will pave the way for airlines to reduce operating costs and improve travel efficiency for their passengers.
Jennifer Aument, CEO of The New Terminal One: said, “New York and travelers from around the world deserve an international airport terminal that offers an experience like no other. With TCS as our technology partner, we look forward to the new Terminal One earning its place among the world’s best by delivering a transformative guest experience for our partner airlines and their customers, while setting new standards in airport operations and innovation.”
Amit Bajaj, President – North America, TCS, said, “Airports are evolving into dynamic consumer ecosystems where operations, hospitality, retail and personalization work together in real time. Our partnership with New Terminal One aims to help build that future. As the gateway to the world’s most iconic city, New York, it is designed from the ground up to exceed the growing expectations of travelers from around the world. AI will facilitate a seamless and reliable passenger experience and help transform New Terminal One into a state-of-the-art experiential zone that will attract travelers from around the world and keep them interested in new and exciting journeys.”
As Kennedy Airport’s new international terminal, New Terminal One is uniquely positioned to redefine what a modern airport can be, transforming the gateway into a platform for operational excellence, enhanced service, experiential retail and personalized experiences.
This partnership builds on TCS’s travel, transportation and hospitality (TTH) practice in helping global airlines, hotels and logistics providers create sustainable, connected ecosystems. Leveraging artificial intelligence, cloud, and prescriptive analytics, TCS enables clients to modernize legacy systems, streamline operations, and deliver hyper-personalized customer experiences.
About the new first terminal
The new Terminal 1 at John F. Kennedy International Airport is a bold and exciting project to create a best-in-class international terminal that will serve as the anchor terminal in the Port Authority’s $19 billion project to transform JFK Airport into a global gateway to the New York metropolitan area and the United States. The new Terminal One will set a new standard in design and service, aiming to achieve Skytrax’s highest 5-star rating.
About Tata Consulting Services (TCS)
Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for leading industry organizations around the world. Since its inception in 1968, TCS has maintained the highest standards of innovation, engineering excellence and customer service.
It has a vision to become the world’s largest AI technology services company and enables its customers to transform across the entire AI stack, from infrastructure to intelligence.
Building on the legacy of the Tata Group, TCS is focused on creating long-term value for its customers, investors, employees and society at large. With a highly skilled workforce in 56 countries and 194 service centers around the world, the company has been recognized as a leading employer on six continents. The company’s ability to quickly adopt and scale new technologies has established long-term partnerships with its customers. Many of these relationships have spanned decades and spanned every technology cycle, from mainframe computers in the 1970s to artificial intelligence today.
TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York Marathon, TCS London Marathon, Tata Mumbai Marathon and TCS Sydney Marathon, with a focus on promoting health, resilience and community empowerment.
TCS had consolidated revenues of over US$30 billion for the financial year ended March 31, 2026.
For more information, visit www.tcs.com.
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SOURCE New Terminal One at JFK
